Cancellation Policy
Customers wanting to return/exchange Items need to follow the guidelines stipulated in the return policy as published in the website with respect to the condition of the Tee Shirts being returned . Customers need to intimate Samatra Galleria of the return/exchange by sending a text WhatsApp message on 91-98994 08506 or by sending a mail to samatragalleria@gmail.com
Image of the courier Tracking sheet needs to be attached along with the mail / WhatsApp message .
Customers need to return the Tee shirt along with the invoice, all the original tags , and a photograph of the returned items, having been photographed from the front and the back.
The items for exchange / return need to be couriered to the following address ,
Samatra Galleria
701\, 9-B, 7th floor, Suncity Parikarma,
Opposite Soliataire International School,
Punchkula-134117,
Haryana
India
On receipt of the returned items appropriate action for refund/exchange would be initiated . Any exchange would be initiated only once on a particular order.
The return policy process is a part of return policy
